|
Procter and Gamble (P&G) is a global consumer goods company that operates in India, offering a wide range of products such as detergents, personal care items, and hygiene products. In India, P&G has faced customer complaints related to various issues. For instance, some consumers have reported problems with the quality of products like Ariel detergent, which may not perform well in hard water conditions common in many Indian regions. Additionally, there have been concerns about the pricing of items such as Pampers diapers, with customers feeling that they are overpriced compared to local alternatives. Other complaints involve customer service delays and difficulties in obtaining refunds or replacements for defective goods. Despite these issues, P&G continues to invest in the Indian market, aiming to address these concerns through improved product formulations and better after-sales support. |