Fantasy sports support specialists play a crucial role in the rapidly growing Indian fantasy sports market. These professionals provide essential customer service and technical support to users of fantasy sports platforms across India.
In the Indian context, fantasy sports support specialists must be familiar with popular local sports like cricket, kabaddi, and football. They help users navigate platforms such as Dream11, MyTeam11, and other homegrown fantasy sports applications that have gained massive popularity in recent years.
These specialists assist Indian users with team selection, point calculations, withdrawal processes, and understanding game rules specific to Indian sports tournaments. They also handle queries related to the unique payment methods preferred by Indian users, including UPI, net banking, and various digital wallets.
The demand for fantasy sports support specialists in India has surged with the increasing smartphone penetration and digital literacy. These professionals often work in call centers and support hubs located in major Indian cities like Bengaluru, Hyderabad, and Gurugram, serving millions of fantasy sports enthusiasts nationwide. |
