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procter & gamble contact us

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  Procter & Gamble Contact Us: resolving India-specific game-related inquiries


  If you have questions or encounter issues with Procter & Gamble (P&G) games, promotions, or digital experiences in India, here’s how to get assistance:



1. Contact Information


  Address:

P&G India Private Limited

Plot No. 9, 10th Floor,
Magarpatta City,

Pune, Maharashtra 411028, India


  Phone:

+91-20-6677 1234 (Monday–Friday, 9:00 AM – 6:00 PM IST)


  Email:

India_Game_Support@pge.com (24/7 response within 24 hours)


  Social Media:

Follow @P&G_India for real-time updates and queries.



2. Support Channels



Online Form:

Fill Out Our Game Support Form

Select "India" and specify your issue type (e.g., account access, game glitches, promotions).



Live Chat:



Available on the P&G India website (bottom-right corner during business hours).



Local Partner Helpline:

For regional queries, contact your nearest P&G consumer care center.





3. Common Game-Related Issues & Solutions




Issue
Solution




Account login issues
Reset password via "Forgot Password" link or contact support via email.


Promotion redemption
Check eligibility criteria on the game page; attach redemption code via email.


Technical glitches
Ensure you’re using updated apps/software and provide error logs.


In-game rewards not received
Forward transaction IDs and game screenshots to support.





4. Service Hours


Email Support: 24/7 ( responses within 24 hours)
Phone Support: Monday–Friday | 9:00 AM – 6:00 PM IST
Weekends/Holidays: Contact via email or social media for urgent cases.



5. Privacy & Security


  All interactions are encrypted. For data protection, refer to P&G India Privacy Policy.



  For faster resolution, include:


Device model and OS version (if applicable)
Game URL or screenshot of the error
Order/transaction ID (if related to purchases)


  Let us know how we can assist—P&G India is committed to delivering seamless experiences!


  Last updated: [Insert Date]



  This template balances clarity, local relevance, and actionable steps while aligning with P&G’s brand voice. Adjust links, contact details, and dates as needed.
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