Procter and Gamble Customer Care Number: resolving queries in India
If you're in India and need assistance with Procter and Gamble (P&G) products or services, here’s a guide to contacting their customer care team and resolving common issues:
1. P&G Customer Care Number in India
General Helpline: +91-22-6757 2222 (孟买总部)
Toll-Free (B2C): 1800-233-2222 (Monday to Saturday, 9 AM–6 PM IST)
Dial Code: Add +91 before the number (e.g., +9122267572222).
2. Key Services Covered
Product inquiries (e.g., Olay, Tide, Pampers).
Order tracking and delivery issues.
Returns, exchanges, or refunds.
Promotions and contests (e.g., P&G’s India-specific games or campaigns).
3. Game-Related Support in India
P&G occasionally runs interactive games or quizzes in India as part of marketing campaigns. Common issues include:
Game Access Problems: If you’re unable to participate in a P&G promotional game, contact the helpline or check the campaign’s official social media channels (Facebook, Instagram).
Prize Redemptions: For game-related prizes, follow the on-screen instructions or submit redemption details via the customer portal.
Technical Issues: Reset your browser/app or ensure you’re using the latest version.
4. Alternative Support Channels
Email: customer.care@pgeastern.com (use "India" in the subject line).
Social Media: Tag @P&G_India on Twitter/Instagram for real-time responses.
In-Store Assistance: Visit P&G retail partners (e.g., Reliance, Spencer’s) for urgent queries.
5. Pro Tips
Keep your order ID or product batch number ready when calling.
For games, refer to the official terms and conditions for rules and eligibility.
Check the P&G India website for the latest updates.
For urgent assistance, call directly during business hours. If you’re participating in a game or promotion, ensure you follow all instructions carefully to avoid delays.
Note: Verify contact details on P&G’s official India page periodically, as numbers may change.
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