Consumers, Riders Say ‘Ban 10-Minute Delivery’ As Gig Workers Go On Strike
https://img-2.outlookindia.com/outlook-money-magazine/summy-art-lg.svgSummary of this article
[*]Gig workers’ unions, including GIPSWU and GigWA, called the strike on December 31–January 1 to protest unsafe delivery models and declining per-order pay.
[*]Platforms offered temporary incentives and waived certain penalties to maintain operations amid the strike, but unions say demands remain unaddressed.
[*]Public support grows on social media, highlighting the human cost behind instant delivery, while the full impact on orders and revenues is still being assessed.
Bharat cannot be viksit till its workers continue to be exploited, states a memorandum submitted to Labour minister Mansukh Mandviya, signed by The Gig & Platform Services Workers Union (GIPSWU), to extend support to the nationwide strike by gig workers (primarily delivery riders) on December 31st and January 1st.
“This strike is the result of cumulative changes in the platform work system. Over time, per-order pay has declined, incentive structures have become unstable and opaque, unpaid waiting time has increased, and algorithmic pressure has intensified,” says Nitesh Kumar Das, Gig Workers Association (GigWA) Organising Secretary. He adds that adding insult to injury is the ten-minute delivery model which has unsafe delivery timelines, especially ultra-fast delivery models, that have increased risks on the road, while workers continue to bear all costs related to fuel, maintenance, health, and accidents. “For many workers, real incomes have fallen even as work intensity and risk have risen,” says Das.
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